| 1 | Being able to explain the definition and importance of organizational conflict. |
| 2 | Being able to say the views of organizational conflict. |
| 3 | Being able to explain the causes of organizational conflict. |
| 4 | Being able to comprehend the positive and negative aspects of organizational conflict. |
| 5 | Being able to explain the types of organizational conflict. |
| 6 | Being able to explain the process of conflict in organizations. |
| 7 | Being able to manage the conflict effectively in organizations. |
| 8 | Knowledge of researches related to conflict in educational organizations. |