| 1 | To introduce the concept of quality and its importance, |
| 2 | Establishing the relationship between quality and efficiency in businesses, |
| 3 | To introduce the concept of total quality management, |
| 4 | To introduce some internationally accepted quality systems and documents, |
| 5 | To introduce the concept of standard and its importance, |
| 6 | Introducing standard types and their benefits, |
| 7 | Standardization and introduction of TSE-EN-ISO in Turkey, |
| 8 | Overview of professional standards |
| 9 | It is the introduction of the vocational qualification institution and its importance. |