| 1 | quality Concept |
| 2 | Standards and Standardization |
| 3 | The importance of the standard manufacturing and service sectors, management quality and standards |
| 4 | Management quality and standards, environmental standards, |
| 5 | Environmental standards, the quality management system models |
| 6 | Quality management system models of strategic management |
| 7 | Strategic management, participate in the management |
| 8 | Process management system, resource management system |
| 9 | Resource management system, the EFQM excellence model |
| 10 | Production, quality control, inspection and sampling |
| 11 | Inspection and sampling, total quality control |
| 12 | Total Quality Control |
| 13 | control Charts |
| 14 | Statistical Distributions |