| 1 | To be able to understand methods and strategies to increase the efficiency of automotive service processes. |
| 2 | To be able to understand decision-making processes in service management and gain practical skills. |
| 3 | To be able to continuously improve service operations by using quality management systems. |
| 4 | To know effective service management techniques to increase customer satisfaction in the automotive sector. |
| 5 | To be able to apply financial analysis methods to optimize service costs and ensure stability. |
| 6 | To be able to establish a relationship between automotive waste, environmental factors and sustainability. |