| 1 | They will be able to define the basic elements, types, and functioning of the communication process. |
| 2 | They will be able to explain the basic principles of verbal, nonverbal, and written communication and their interrelationships. |
| 3 | They will be able to analyze the definition of emotional intelligence (EQ), its components (self-awareness, self-management, social awareness, relationship management), and its critical role in communication. |
| 4 | They will be able to interpret the opportunities and challenges encountered in intercultural and digital communication processes. |
| 5 | They will be able to apply basic communication skills such as active listening, empathy, and feedback in various scenarios. |
| 6 | They will be able to effectively use emotional intelligence in interpersonal relationships by recognizing and managing their own emotions and the emotions of others. |
| 7 | They will be able to develop constructive and effective resolution strategies to communication barriers and conflict situations they encounter. |
| 8 | They will be able to combine verbal and nonverbal communication techniques necessary to deliver a persuasive and effective presentation. |
| 9 | They will be able to gain the competence to analyze everyday and media communication by using critical thinking skills. |
| 10 | They will demonstrate an ethical and respectful attitude when communicating with individuals from diverse cultural and social backgrounds. |
| 11 | They will be aware of their own communication style and take responsibility for ongoing self-improvement to make it more effective and responsive. |