NİĞDE VOCATIONAL SCHOOL OF SOCIAL SCIENCES / BANKING AND INSURANCE / BAN2016 - TOTAL QUALITY MANAGEMENT

The Association of Course Learning Outcomes and Department Learning Outcomes

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Katkı Düzeyi: 1:Çok Düşük, 2:Düşük, 3:Orta, 4: Yüksek, 5: Çok Yüksek

NİĞDE VOCATIONAL SCHOOL OF SOCIAL SCIENCES / BANKING AND INSURANCE / BAN2016 - TOTAL QUALITY MANAGEMENT
 
Learning Outcomes Of the Course 
1Definition of quality, quality can learn the history of the development process.
2Total Quality Management to define and to learn basic concepts.
3The basic principles of total quality management and to learn the basic factors affecting.
4The pioneer of total quality management (Shewhart, Deming, Juran and Ishikawa) to learn.
5Quality costs and quality-cost relationship can understand.
6Classical management approach with a comparison to learn the concept of total quality management.
7Turkey and total quality management practices in the world can understand.